Part-Time Insurance Claims Coordinator

Position Title
Part-Time Insurance Claims Coordinator
Oak Creek

 GO Riteway Transportation group is adding a Part-Time Insurance Claims Coordinator to our growing business. If this role looks like the right fit for you, please apply.

Newly created position to coordinate and manage insurance vehicle liability claims for crashes within our school bus and commercial services divisions. The Claims Coordinator will be responsible for prompt claims reporting to the insurance company and working with the local management and Safety Dept. staff to investigate and obtain information about the claims as needed. The coordinator will be a liaison between the Company and the insurance company regarding the status and eligibility for coverage on claims and to bring open claims to a close. Other essential functions of this position include:


    • Prompt claims reporting (within 24-48 hours of incident) to insurance company.
    • Work closely with insurance company to manage claims and provide information.
    • Monitor claim/event database for new claims and follow up and investigate as needed.
    • Work closely with local managers and Safety Dept. staff to fully understand the incidents and obtain more information as needed.
    • Scrutinize fees and out of pocket expenses.
    • Review claims in order to identify trends or procedures that cause losses for the company.
    • May assist with some workers’ comp claims.
    • Work to bring claims to a close in a cost-effective way for the Company.





  • Effectiveness: Able to complete tasks as assigned within provided timeline. Strives to find process improvements for increased accuracy and efficiency.

  • Quality Focus: Pays strong attention to detail, critically reviews data and information, and identifies irregularities to address them appropriately. Identifies areas for potential efficiencies, and makes suggestions for processes improvements.

  • Communicates Effectively: Clearly conveys information to others using good oral, written and listening skills, keeps others updated of changes, and maintains a high level of confidentiality.

  • Customer Focus: Demonstrates a professional demeanor when responding to requests. Projects a positive image of oneself and the organization.

  • Teamwork: Works cooperatively with others providing a high level of customer service to both internal and external customers, and treats others fairly and respectfully. Reprioritizes tasks based on department needs.



  • Associates or Bachelor’s Degree preferred.
  • 1-3 years’ experience in an insurance claims environment.

  • Basic understanding of insurance concepts and principles.

  • Demonstrated skills involving the use of computers and other office equipment; Excel required; Access desirable.



We Go the Extra Mile!


EOE of Minorities/Females/Vets/Disability


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