Dispatcher, Commercial Services/Sedan Services (Full-time)

Department
Position Title
Location
Chauferred Services
Dispatcher, Commercial Services/Sedan Services (Full-time)
Oak Creek
Wisconsin

Commercial Services/Sedan Services: Dispatcher (Full-time)                            

Hours: 24/7 work environment; availability to work any shift and available 5 days per week including holidays and weekends

Location: 6970 S. 6th Street, Oak Creek

Job Summary

GO RITEWAY Transportation Group is a fast-paced customer service environment providing 24 hours/7 days a week transportation service to hotels, businesses and residences throughout southeastern Wisconsin. The Dispatcher position coordinates and communicates with our drivers on the road on a real time basis for the driver’s next pickup and/or drop off.   Shifts may vary on a weekly basis. Dispatchers must be available weekends and holidays.  

Essential Duties & Responsibilities

This is a full-time position with the following responsibilities. Dispatches Drivers.   Provides driver and customer support as needed. Arranges and coordinates the Drivers’ Schedules, pick-up times and locations. Communicates information effectively and accurately with all relevant staff and customers to troubleshoot and resolve issues that may impact quality service.

We are seeking a highly motivated, ambitious Team Member who meets the following criteria:

  • Proficient with computers.
  • Demonstrates exceptional customer service skills.
  • Troubleshoots and resolves issues quickly and effectively to ensure timely service and customer satisfaction.
  • Demonstrates strong organizational skills, is detail-oriented and accurate.
  • Works well in a fast-paced environment. Able to stay focused and calm.
  • Adept at multi-tasking.
  • Able to read and use maps to navigate drivers to their destination.
  • Works collaboratively with staff members to ensure efficiency and responsiveness to customer needs.
  • One year prior dispatch experience required. Prior supervisory experience a plus.

COMPENSATION AND BENEFITS

Competitive wage; health, dental, vision and life insurance.  Additional voluntary benefits (Short Term Disability, Accident, Critical Illness/Cancer; 401(k) retirement with company match.  Paid vacation, holiday and sick time; additional voluntary purchase vacation program.

We’re more than a ride, we’re a solution!

EOE of Minorities/Females/Vets/Disability

Apply Today

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